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The current state of the window film industry

March 13, 2018

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Choosing Window Film in Singapore

March 19, 2018

 

How many brands of window film are there currently in Singapore?

 

A quick check on Google showed around 15-20 brands. These brands are the more prominent brands that have their own websites, there are many more brands out there with no websites/freelance. In total, there are at least 50 brands in Singapore.

 

How do you then decide which brand to choose? After all, all window films should be the same right? 

 

There are a couple of points to look out for before deciding on your vendor to choose from.

 

1) Professionalism

 

Does the dealer exhibits professionalism about this topic of Window Film? Most dealers are copy and pasting similar content and information from the web about window film. When you ask them more in-depth questions, most are unable to answer. TEST the dealer questions and see which of them gives you the best answer - some will brush off the question and answer incoherently/talk about other topics/or just say "it is like this".

 

2) Responsiveness

 

You would like a responsive dealer to help you with any questions you have. This is in other words customer service. Being there for your customer at all times is crucial. If they cannot find you now, how can they find you 10 years later when they want to claim for warranty?

 

3) Transparency and Honesty

 

Many dealers hide information about window film when sharing. Incorrect specifications are often misinterpreted and shown to customers without their knowledge. When asked about sensitive issues like how their pricing works and the reasons for the difference in price, they are unable to give a satisfactory answer.

 

4) Quality of goods

 

Lastly, checking the quality of goods! How do the dealer present and let you check the quality of goods that you are purchasing? If the dealer is merely using his words to sell, beware. Customers would want to be able to feel and see the product before purchasing. There is no use in saying a product is good if you cannot test it right? Also, compare with other brands, an honest dealer will allow you and explain the difference of other window film brands and their window film brand.

 

 

If you are still unsure on how to choose a reliable window film supplier, look out for Pacco Window Film. We at Pacco Window Film always aim to educate first before selling.

 

Contact us anytime if you have any questions regarding Window Film!

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